NutriSihat

Your Trust Is Our Ingredient

We treat your personal data with the same precision we apply to every meal plan we design. This isn't just a legal obligation—it's a clinical standard. Whether you're booking a consultation to manage diabetes during Hari Raya or preparing for a marathon, we guard your journey with strict confidentiality.

Effective: January 2026
Last Updated: Jan 15, 2026

The Data We Gather

We collect information only to serve you better. Think of it as your health file—it needs to be accurate, secure, and used solely for your benefit.

  • 1
    Identity & Contact

    Full name, email address, phone number, and physical address (required for generating invoices and locating nearby clinic branches).

  • 2
    Clinical Health Data

    Medical history, blood work results, allergies, dietary restrictions, and photos (optional, for progress tracking). This data is encrypted at rest and never shared with third parties.

  • 3
    Technical Footprint

    IP address, device type, and browsing behavior on our site (anonymized) to improve our booking interface and educational resources.

Methodology

Data Security Visualization

"We apply the same encryption standards used by banking institutions. Your bloodwork data is stored in a separate, air-gapped database."

AES-256 Encryption

How We Use Your Information

We don't just store data—we use it to craft better outcomes. Here is the specific utility for every piece of information you entrust to us.

Consultation Preparation

Your health metrics allow our nutritionists to prepare 15 minutes prior to your session, ensuring our time together is spent on strategy, not data entry.

Personalized Meal Plans

Allergies and intolerances are cross-referenced against our Malaysian Meal Swap Matrix to prevent unsafe recommendations during festive seasons.

Progress Tracking

If you choose to upload photos, they are used strictly for visual progress analysis by your assigned dietitian and are automatically purged after 12 months.

Methodology
Retention Policy: We retain clinical data only as long as your account is active. If you delete your account, we initiate a 30-day cooling-off period (standard retrieval window) followed by permanent deletion from active backups.

Your Rights & Controls

You are the owner of your data. We provide the tools for you to manage, export, or erase your information at any time.

Access your data
Delete your data
Update preferences Contact Us
Scenario

"I need my records for my specialist."

Situation: You are seeing a cardiologist and need to share your dietary logs and bloodwork trends from the last 3 months.

Submit a request via the "Access" button above.
We compile a PDF summary including meal adherence and biometric changes.
Delivered securely to your email within 48 hours.

Note: We remove references to other providers to maintain privacy unless you specifically authorize the release.

Security & Third-Party Sharing

Strict Non-Disclosure

We do not sell, rent, or trade your personal data to advertisers. Your email address will never appear on a marketing list that we don't directly control.

Who We Share With

  • Payment gateways (transaction IDs only)
  • Clinic staff (your assigned dietitian)
  • Cloud infrastructure (AWS, encrypted)

Who We Never Share With

  • Ad networks
  • Data brokers
  • Unverified AI training models

Cookie Policy Distinction

We use essential cookies for the booking system to function. Analytics cookies are strictly optional and require explicit opt-in.

Read Full Cookie Policy

Data Protection Officer

For privacy-specific concerns, contact our DPO directly.

Email
[email protected]
Phone
+60 3-2345 6789
Address
Level 10, Menara 3
Kuala Lumpur City Centre
50088 Kuala Lumpur
Mon-Fri: 9:00-18:00 (GMT +8)

Ready to take control of your health?

Book a consultation where your data is used strictly for your health outcome.

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